Built for repair shops

Run your shop like a chain. Without becoming one.

One system for tickets, intake, POS, and customers — on your domain, with your workflow. Built for Square + Shopify shops.

No credit card · 14-day trial · Import from Square

app.getrepair.co/tickets/RPR-2848
RPR-2848·Opened May 18

Priya N.

iPad Air · 64 GB · Space Grey

In Progress

Reported issue

Charge port loose, intermittent contact. Battery drains 20% overnight.

AR

Aanya R. · Tech

Replacing charge flex now · 12m ago

+ 5 more modules below

Native Integrations

  • Square
  • shopify
  • Resend

Built for shops running Square + Shopify.

What we ship that chains don’t sell back

Three things competitors charge extra for. Or hide behind a sales call.

repairs.yourshop.com

Your intake form, on your domain — not a widget.

Customers land on repairs.yourshop.com. Submissions become tickets automatically. No iframe, no third-party branding.

Customer portal included. On every plan.

Magic-link status updates, approvals, and history — without the $55/month upcharge.

Per-store SMTP. Invoices from your address, not ours.

Each location sends from its own domain. Deliverability stays yours.

The Bridge

Running a repair shop is hard enough.Your software shouldn’t make it harder.

Daily Friction

Seven tabs open. Tickets in one place, POS in another, customer texts on your phone.

The Fix

One screen. Your morning starts with tickets already sorted — by status, tech, and due.

Lost Revenue

Walk-ins forget. Estimates die in voicemail. The comeback that should've been a $300 ticket becomes a one-star review.

The Fix

Magic-link approvals. Customers tap, approve, and you start the repair. No phone tag.

Existential Risk

Your vendor got bought. The UI changed overnight. Prices went up. Support stopped picking up.

The Fix

Month-to-month. Public changelog. Export everything. Named support reply within one business day — or your next month is free.

REPAIR TICKETS

One ticket. Multiple devices. Full history.

One customer drops off three phones — that's one ticket. Each device gets its own status, photos and tech, but the customer history stays unified.

  • Multi-device per ticket with per-device status, photos and tech
  • Photo uploads, internal notes and customer-facing status updates
  • Tech assignment, activity log and full repair history per customer
app.getrepair.co/tickets/RPR-2847
RPR-2847·Opened May 18

Jordan Lee

iPhone 14 Pro · 256 GB · Deep Purple

Awaiting Parts

Reported issue

Screen cracked top-right corner. Touch responsive. Face ID working.

JL

Jordan L. · Tech

Ordered OEM display · 2h ago

app.getrepair.co/pos

Cart · 3 items

Jordan Lee · RPR-2847

In progress

iPhone 14 Pro Screen Repair

Labor + part

1×$189.00

Tempered glass — 9H

SKU TG-9H-IP14P

1×$24.99

Labor — 30 min

Jordan L.

1×$70.51
Subtotal$284.50
Tax (8.875%)$25.25
Total$309.75
POINT OF SALE

POS with a real customer-facing display.

Ring up tickets, parts and labor in one cart — pay with Square Terminal, cash or store credit. A second screen mirrors the cart live, so customers see what they're paying for.

  • Square Terminal, cash, store credit and split payments in one cart
  • Real-time session sync across registers and devices
  • Second-screen Customer-Facing Display with tip selector
INVENTORY

Inventory that understands repair economics.

Every part has FIFO cost layers, so when you sell that iPhone 14 Pro screen you actually know which $42 lot it came from. Serialized inventory ties to tickets and trade-ins.

  • FIFO cost layers per lot — accurate COGS per sale
  • Serial numbers tied to tickets and trade-in records
  • Multi-location transfers with per-store stock counts
app.getrepair.co/inventory

Parts inventory

· 1,284 SKUs
FIFOMulti-location
SKUItemStore AStore BAvg cost
SCR-IP14P-OEMiPhone 14 Pro OEM Display124$189.40

FIFO cost layers · sells oldest first

Lot 2026-04-12

12 units @ $188.00

Lot 2026-03-28

8 units @ $190.50

Lot 2026-02-09

4 units @ $192.00

BAT-IP13-OEMiPhone 13 Battery2819$32.10
SCR-SGS22-AFTGalaxy S22 Display (aftermarket)611$78.25
PORT-USBC-MBPUSB-C Port Assembly — M2 MBP03$54.00
GLS-IP14P-9HTempered Glass — iPhone 14 Pro220184$2.40
White-label
repairs.youshop.com/portal/ticket/RPR-2847
YS

Your Shop Repairs

Hi, Sarah · Logged in via magic link

RPR-2847In repair

iPhone 14 Pro

Screen replacement · Deep Purple

Progress

Received
Diagnosed
In repair
Ready

Estimate ready for your approval

$185.00

Powered by Your Shop · Secure portal

CUSTOMER PORTAL

Your customers stay informed without calling you.

A magic link drops them into their own white-labeled portal at portal.yourshop.com — no password, no app. They see status, approve estimates and pay invoices themselves.

  • Magic-link login — no password, no app to install
  • Live ticket status, invoices, estimates and customer assets
  • Approve estimates online with timestamped signature
Industry Fit

Tuned for the bench you run.

From mobile boards to bike drivetrains — Get Repair shapes itself to the shop you actually run.

Built for the phone-repair bench.

IMEI tracking, micro-soldering notes, and parts-level inventory tuned for high-volume mobile repair shops.

  • IMEI / serial tracking on every ticket
  • Board-level repair notes and photos
  • Battery and screen part tracking with margins
  • Customer-facing display mirrors the counter screen.
Learn more about Phone & Electronics
Get Repair phone repair workflow
Simple Pricing

Straightforward pricing for shops of any size.

No per-technician fees. No hidden charges. No ‘contact sales’ for basic things.

Save 20%

Essential

For solo shops getting clean and organized.

$39/mo

Billed annually

  • 1 store
  • Repair Tickets
  • POS + CFD
  • Inventory (FIFO)
  • Customers
  • Invoices
  • Estimates
  • Up to 3 users
Start Free Trial
Most Popular

Growth

The full stack — most shops land here.

$63/mo

Billed annually

  • Everything in Essential
  • Multi-store
  • Custom RBAC + PIN-gating
  • Intake Form (custom domain)
  • Customer Portal
  • Purchase Orders
  • Tasks
  • Timesheets + commissions
  • Square integration
Start Free Trial

Advance

For franchises and high-volume operations.

Custom

Starts at Growth pricing

  • Everything in Growth
  • Per-store SMTP
  • Activity Log
  • Shopify integration
  • Trade-in
  • Priority email support, business hours
Talk to Sales

14-day free trial · No credit card required · See full pricing

See it on your own tickets in 10 minutes.

Free migration. Real human helps you import. Month-to-month after.

No credit card · Cancel any time · Export everything