Privacy
Policy.
How we protect your data at Get Repair, a product of Novex Solutions LLC.
Last Updated: March 18, 2026
Introduction
Get Repair ('we,' 'our,' or 'us'), a product of Novex Solutions LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our SaaS platform.
Data Collection
We collect information that you provide directly to us, such as when you create an account, update your profile, or communicate with us. This includes your name, email address, phone number, and shop details. We also collect technical data like IP addresses and browser types for security and optimization.
How We Use Data
Your data is used to provide, maintain, and improve our services, including processing repair tickets, managing inventory, and sending automated notifications. We also use data to detect and prevent fraud and to comply with legal obligations.
Information Security
Novex Solutions LLC implements robust security measures to protect your data. All communications are encrypted, and we use industry-standard protocols to ensure the confidentiality and integrity of your shop's information.
Your Rights
You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing activities. Contact our support team to exercise these rights.
Security Questions?
If you have any questions about this Privacy Policy or our data practices, please contact us at hello@getrepair.co
Novex Solutions LLC