Get Repair vs RepairCMS
RepairCMS is the budget-friendly entry point a lot of new shops try first. It does the basics — tickets, inventory, basic POS — and the pricing makes it hard to argue against for a brand-new single-tech shop. The tradeoff is depth: as your shop grows past 2–3 employees, the gaps start to show.
Pick RepairCMS if you're a brand-new solo shop and price is the dominant factor. Pick Get Repair if you've grown past the first hire and you want a platform that won't need to be replaced in 18 months.
Where they win
Where RepairCMS wins
- Cheapest entry tier on the market.
- Minimal setup curve — you can be running tickets in a couple of hours.
- No-fuss feature set; nothing to learn that you don't immediately use.
Where we win
Where Get Repair wins
- Native Square POS sync. RepairCMS ships a basic in-house POS.
- Intake form on your own subdomain. Custom SMTP per store.
- PIN-gated RBAC across 17+ modules. RepairCMS has simpler role tiers.
- FIFO inventory cost layers — RepairCMS uses average-cost only.
- Customer portal on every plan.
- Multi-language UI (8 languages) for shops in border-state or immigrant-heavy markets.
- Public changelog and a 24-hour named-rep reply SLA.
- Migration help included.
Feature-by-feature
| Feature | RepairCMS | Get Repair |
|---|---|---|
Native Square POS sync | ||
Intake form on your domain | ||
Customer portal on every plan | ||
Per-store SMTP | ||
FIFO inventory cost layers | ||
PIN-gated module permissions | ||
Multi-language UI | ||
Multi-store transfers | ||
Public changelog | ||
Lowest entry price |
Yes · Partial · No
Migration
About switching from RepairCMS
RepairCMS exports cover the basics. You'll likely re-do your category structure to take advantage of FIFO and multi-location — but we'll walk you through it.
Frequently asked
Is Get Repair more expensive than RepairCMS?
On entry tier, yes. We're not the cheapest. The Essential plan is competitive for a 1-tech shop and includes the customer portal, intake form, and Square sync — features that would be add-ons or paid tiers elsewhere.
I'm on RepairCMS and it works fine. Why switch?
If it's working, don't. Most shops switch when they hire a second tech, add a second location, or realize they're losing margin because they can't tell which $42 part lot they actually sold.
Does Get Repair have a free tier?
No. We have a 14-day free trial with no credit card required. After that, the Essential plan starts at a flat monthly rate — published on the pricing page.
How long does migration from RepairCMS take?
Usually 1–2 business days. RepairCMS exports are smaller and simpler than most competitors, so the field mapping is quick. We'll do a sandbox import first so you can verify before we cut over.
See it on your own tickets in 10 minutes.
Free migration from RepairCMS. Real human helps you import.