Get Repair vs RepairQ
RepairQ was built for the wireless-retail franchise market — uBreakiFix, Cellairis, Cell Phone Repair (CPR), etc. It handles franchise-scale rollouts well, but that same DNA makes it heavy for a single-location independent shop. Pricing is opaque, contracts are common, and customization typically requires a phone call.
If you're a franchisee on a corporate contract, RepairQ may already be your only option. If you're independent and choosing, Get Repair gives you the same depth without the franchise overhead.
Where they win
Where RepairQ wins
- Franchise-grade rollout tooling (multi-store deployment templates, central catalog management).
- Long-standing relationships with major wireless brands.
- Buyback module with built-in pricing-grade workflow.
- Established support team familiar with franchise SOPs.
Where we win
Where Get Repair wins
- Transparent published pricing. No "contact sales" gate.
- Month-to-month, no annual contract.
- Native Square POS — RepairQ uses its own.
- Intake form on your own subdomain.
- Per-store SMTP for invoices and estimates.
- Customer portal included on every plan.
- Modern UI — pages load instantly, not after a refresh spinner.
- Public changelog. No corporate gatekeeping on what shipped.
- Free migration with a 24-hour named-rep reply SLA.
Feature-by-feature
| Feature | RepairQ | Get Repair |
|---|---|---|
Published transparent pricing | ||
Month-to-month, no annual | ||
Native Square POS sync | ||
Intake form on your domain | ||
Customer portal on every plan | ||
Per-store SMTP | ||
Multi-store / franchise rollouts | ||
Trade-in / buyback module | ||
FIFO inventory cost layers | ||
Public changelog | ||
Free migration help |
Yes · Partial · No
Migration
About switching from RepairQ
RepairQ exports are workable; we've helped shops leave franchise contracts and land cleanly. If you're under contract, plan the migration around the renewal date.
Frequently asked
I'm a franchisee on a corporate-mandated RepairQ contract. Can I switch?
Probably not while the franchise agreement is in force. Most corporate franchise contracts mandate the POS/PMS stack. Get Repair is the answer for when you go independent or your franchise term ends.
Why is RepairQ pricing not public?
You'd have to ask them. Our take: published pricing forces a vendor to compete on the published number. We publish ours because we believe in the math.
Does Get Repair scale to 10+ stores like RepairQ?
Yes. Multi-org architecture, central catalog inheritance, role templates per location, and an org-level dashboard. Talk to us for a custom Enterprise plan above 10 stores.
How is the buyback / trade-in module different?
RepairQ has a more mature, pricing-grade-aware trade-in workflow tuned for wireless. Ours handles condition grading, offer generation, and inventory linkage — fine for an independent, but RepairQ has more depth here.
See it on your own tickets in 10 minutes.
Free migration from RepairQ. Real human helps you import.